Frequently Asked Questions

If something does go wrong with your vehicle which cannot be rectified by a local workshop, please get in touch with us.

We are able to collect the vehicle from you and attempt to fix on site, and if not will bring back to our workshop.

While we endeavor to keep costs as low as possible. Delivery & service charges may apply.

Our aim is to ensure your whole experience of buying and using an e-moped is a pleasurable one. Right from the get go – selecting the right model best suited to you, taking a test ride, through to delivery and beyond. The bike will be delivered fully configured and tested, ready to ride. All mopeds will go through a thorough Pre-Delivery Inspection Check carried out by our two very experience mechanics Paul and Al.

Our delivery team will be able to make any final adjustments and offer some useful tips and advice for the general bike maintenance and battery care.

UK mainland only. Delivery: 7-10 days.
There may be a surcharge depending on where you live.

Electric mopeds are more reliable and require less maintenance than a petrol equivalent thanks to the reduced amount of moving parts.

The main components that will need repair are brake pads and tyres. This work an be carried out by most local garages or repair shops.

Work carried out by established, reputable businesses will not invalidate the warranty.

ngt series
NIU small


Built for speed

n series
NIU small

NQi Sport

Extended battery range

m plus series
NIU small

MQi+ Sport

Space for two

NIU small

UQi Pro

Purpose-built for the city