Thank You For Contacting EcoMove

Got an e-bike from Eco Move recently and very pleased with it! Makes cycling into work much nicer. Mark and Nilloy were super kind and helpful when it came to ordering the bike and making sure everything got sorted. I also had to bring my bike in for some break adjustments and Jack sorted it all out and undid the mess I made of it trying to adjust it myself. My partner also got his E bike from here and has been really pleased with his bike as well. Thank you Eco-Move team!

Bought a bike through EcoMove 6 months ago and had a few questions about how smoothly it's was running. Popped in after work at gone 4:40pm expecting only an opinion. The technician couldn't have been more helpful. Gave the bike a good check over, fixing chain tension and tightening brakes. Then found and sorted core issue with spokes on rear wheel. Great customer service.

Picked up the bike on Saturday morning, not quite ready when we arrived had walk along the harbour and a coffee, ready when we returned. My wife is absolutely over the moon with her first E bike and the service at the shop 5***** . Hills absolutely no problem.Would highly recommend.

Can’t fault EcoMove. Really excellent customer service from start to finish. Nilloy and Simon made me feel comfortable the moment I walked in and were both very knowledgeable about the bikes, as well as just genuinely nice people. I love riding my new Mi-Rider to work and am really pleased I bought it from EcoMove. Thanks so much guys!

Quite honestly the best customer experience I have ever encountered! Not only helpful, friendly and very quick to respond to queries a d delivery of parts but also going the extra mile with assistance on a bike that I bought elsewhere! Fantastic work guys keep it up 🥳

The crew is extremely nice, very patient. They always welcome you with a smile and take all the time necessary to get you a bike and tailor it to your needs. Furthermore, the prices become very affordable when you take a long-term rental (I rented there twice, each time for one week). Lastly, the bikes are reliable, with powerful assistance, and they are in a perfect state when you pick them up.